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Property Administrator
2 months ago
About the Role:
Juice Recruitment Ltd is seeking an experienced Administrator to join their team in Bath. As a key member of the property management team, you will be responsible for providing exceptional customer service and administrative support to customers, third parties, and internal teams.
Key Responsibilities:
- Review and process customer applications, ensuring timely and accurate completion.
- Conduct thorough reference checks, register customer deposits, and create tenancy documentation.
- Renew existing tenancies, maintaining a high level of customer satisfaction.
- Collaborate with the internal team to ensure all new properties are registered and up-to-date.
- Provide top-notch customer service to tenants throughout the tenancy process.
- Process tenancy terminations and facilitate deposit refunds in a timely and efficient manner.
- Perform ad-hoc administration duties to support the wider team.
Requirements:
- Excellent attention to detail, strong communication skills, both written and verbal.
- Exceptional organisation and time-management skills, with the ability to prioritise workload effectively.
- Proficient use of Microsoft packages and IT literacy.
- A strong desire to deliver exceptional customer service.
- Determination and enthusiasm to succeed in a fast-paced environment.
- Solution-focused with an adaptable approach to work.
What We Offer:
- Onsite parking for a convenient commute.
- 22 days annual leave, increasing by 1 day each year, capped at 30 days.
- Cycle-to-work scheme for a healthier lifestyle.
- Gym membership for a fit and active you.
- Monday-to-Friday hours, no weekends.
- Casual work attire for a relaxed work environment.
- App discounts on high-street names for a little extra savings.
- Opportunity for hybrid working after training.
- Salary increase after probation.
About Us:
Juice Recruitment Ltd is a leading recruitment agency dedicated to providing exceptional service to our clients and candidates. We are passionate about helping individuals find their dream job and supporting businesses in finding the perfect fit for their team.