Station Assistant

4 weeks ago

Cheltenham, Gloucestershire, United Kingdom Adecco Full time
Exciting Opportunity at Cheltenham Spa Train Station

We are seeking a dedicated and safety-conscious individual to join our team as a Station Assistant at Cheltenham Spa train station.

As a Station Assistant, you will provide a first-class service to our customers while ensuring their safety at all times. Your duties will include:

  • Ensuring passengers travel safely through the station to the event
  • Directing passengers to queues using the queuing systems in place
  • Directing passengers to buses if provided
  • Controlling/observing customer numbers on to the platform to prevent overcrowding
  • Assisting passengers with queries regarding next train and calling patterns

We are looking for a focused and flexible individual who can balance safety and customer service at all times. This is a challenging but rewarding role that offers a first step into our industry and potentially the start of a career path within our business.

To be successful in this role, you will need to have:

  • A professional, yet fun approach to your work
  • Passion for providing amazing customer service
  • Ability to work as part of a team, but also independently
  • First-class interpersonal skills
  • Ability to thrive in a busy environment and remain calm under pressure
  • Safety consciousness and ability to spot and anticipate risk

Please note that a zero-tolerance policy on drug and alcohol use applies, and you may be required to complete a drug and alcohol test prior to your start date if successful.

This role offers a great opportunity to gain experience and potentially move on to other events across the network.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role, your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link into your browser https://candidate-privacy

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