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Service Delivery Lead

2 months ago

Bridgwater, Somerset, United Kingdom Irise Personnel Ltd Full time
Job DescriptionService Manager

We are seeking a highly skilled and experienced Service Manager to lead our team in delivering exceptional care and services to our clients.



Key Responsibilities:

  • Oversee the day-to-day operations of our services, ensuring smooth delivery and high standards of care.
  • Lead and manage a dedicated team, providing guidance, support, and development opportunities.
  • Develop and implement strategies to improve service quality, efficiency, and client satisfaction.
  • Collaborate with cross-functional teams to achieve business objectives and goals.
  • Monitor and analyze performance metrics, identifying areas for improvement and implementing corrective actions.


Requirements:

  • Proven experience in a service management or leadership role, preferably in the care or healthcare industry.
  • Strong leadership and management skills, with the ability to motivate and inspire teams.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients, staff, and stakeholders.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
  • Strong analytical and problem-solving skills, with the ability to identify and implement solutions.


We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



Irise Personnel Ltd is an equal opportunities employer, committed to diversity and inclusion.