Optical Assistant

1 week ago


Harrow, United Kingdom Zest Business Group Full time
Job Description

**About the Role**

We are seeking a highly skilled and customer-focused Optical Assistant to join our team at Zest Business Group. As an Optical Assistant, you will be the first point of contact for patients, providing exceptional customer service and ensuring a seamless experience.

Key Responsibilities

  • Meet and greet patients, providing a warm and welcoming environment
  • Book appointments and manage patient schedules
  • Pre-screen patients, taking accurate measurements and providing guidance on eye care
  • Teach patients about contact lenses and provide support with lens care
  • Process payments and manage optical admin tasks

Requirements

  • Previous experience working in an opticians or a related field
  • Excellent customer service skills and a passion for delivering high-quality care
  • Organized and detail-oriented, with a focus on accuracy and efficiency
  • Professional and team-oriented, with a commitment to excellence

What We Offer

  • A competitive salary based on experience
  • Opportunities for further training and development in the optical field
  • A dynamic and supportive work environment

About Us

Zest Business Group is a leading provider of optical services, dedicated to delivering exceptional care and customer service. We are committed to excellence and strive to create a positive and supportive work environment for our team members.


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