Patient Flow Coordinator

1 month ago


London, Greater London, United Kingdom The London Clinic Full time
Job Summary

We are seeking a highly skilled Patient Flow Coordinator to join our team at The London Clinic. As a key member of our Customer Services team, you will play a vital role in ensuring the smooth and efficient admission of patients to our wards and rooms.

Key Responsibilities
  • Allocate rooms according to the current admission list, working closely with Ward Managers to maintain high levels of service and quality.
  • Check and monitor pre-admission documents to determine insurance cover, self-pay, or Letter of Guarantee requirements.
  • Allocate follow-up admissions as far in advance as possible, with support from Ward Managers.
  • Prepare daily reports on bed occupancy and capacity projections.
Requirements
  • Demonstrable experience of being a Manager, Team Leader, or Supervisor of a Patient Flow, Bed Management, or Admissions Office.
  • Experience of applying SLAs/KPIs to drive performance is essential.
  • Experience of working in a high-pressure, performance-driven environment is essential.
  • Working knowledge of inpatient hospital admissions and patient pathways is desirable.
  • Working within an independent healthcare environment/hospital with leadership duties is advantageous.
About The London Clinic

The London Clinic is a leading private hospital with a charitable status, enabling us to invest in treatments, technology, and facilities that benefit our patients, staff, and the wider community. We are committed to safeguarding and protecting all adults at risk, children, and young people by implementing robust safer recruitment practices during our selection process.



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