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Exhibition Operations Specialist

2 months ago

London, Greater London, United Kingdom Hyve Group Full time
About Hyve Group

We are a leading global events company that connects industry communities through unmissable events, online networking platforms, and hyper-productive meeting programmes.

Our decades of experience have put us at the heart of industries, and we are committed to using our influence to shape innovation and drive progress across our customer communities.

We have a market-leading portfolio of global brands, including Shoptalk, Spring Fair, Africa Oil Week, Bett, Mining Indaba, and Retail Meetup.

Our Values

  • Brilliant Work: We value quality and strive for excellence in everything we do.
  • Fresh Thinking: We encourage innovation and creativity in our approach to events and customer engagement.
  • Rich Connections: We believe in building strong relationships with our customers, partners, and team members.
  • Collective Buzz: We are a dynamic and collaborative team that thrives on energy and enthusiasm.

Job Summary

We are seeking an experienced Operations Manager to join our team. The successful candidate will be responsible for planning and managing operational and logistical elements for our portfolio of events to a market-leading standard.

Key Responsibilities

  • Successfully plan and manage operational and logistical elements for the portfolio of events to a market-leading standard, strictly following local and/or regional health, safety and security regulations.
  • Contribute to, and monitor operational event budgets on a day-to-day basis with your team, keeping costs firmly under control and helping to achieve for best cost and profit targets.
  • Support the Client Engagement team on operational and logistical requirements pertaining to sponsorship across the portfolio, including obtaining competitive quotes and managing suppliers for the excellent operational delivery of sponsorship agreements.
  • Provide operational advice and assistance to the sales, content, client engagement, and marketing teams.
  • Manage floorplan layouts with the relevant sales personnel ensuring they are correct according to all venue and local authority regulations and are in line with the exhibition strategies.
  • Help train and develop the Operations Co-Ordinator to achieve high performance.
  • Ensure effective control and monitoring of health and safety standards across the portfolio, constantly pushing to ensure best practice standards being met or exceeded in regions we work in.
  • Continually provide the best possible customer service for our customers and stakeholders.
  • Assist with the management of feature areas on-site.

Requirements

  • Established experience within Operations, working on large international Exhibitions and high-level Conferences.
  • Strong Tech Production Experience
  • An aptitude for commercial decision-making and problem-solving
  • Ability to work in a fast-paced, changeable environment
  • Ability to multi-task and remain calm whilst managing numerous priorities. Excellent time management skills.
  • Authentic and empathetic
  • Outstanding attention to detail and accuracy
  • Excellent customer service skills.
  • Ability and willingness to work flexible hours and both UK & international locations.