Operations Director

1 week ago

Edinburgh Technopole, United Kingdom 100 Princes Street Full time

{"h1": "Operations Manager at 100 Princes Street", "p": "We are seeking an experienced Operations Manager to join our team at 100 Princes Street, a luxury boutique hotel in Edinburgh. As an Operations Manager, you will be responsible for the day-to-day operations of all departments, working closely with the Hotel Manager and other Heads of Department. This is an exceptional opportunity for someone with a hands-on operational approach and a high level of guest engagement and interaction in line with Forbes 5-star standards.", "ul": [{"li": "Motivate and lead a team of supervisors and team members to drive standards and revenue."}, {"li": "Support HODs in ensuring their departments are running at the correct headcount, not over or understaffed for the operation."}, {"li": "Deputise in the absence of the Hotel Manager and ensure Forbes standards are maintained."}, {"li": "Present in each department, embracing and encouraging innovation across all operations."}, {"li": "Identify weaknesses and training needs of the team, implement as required."}, {"li": "Oversee and drive successful recruitment practices, assist HODs with recruitment as required."}, {"li": "Monitor and update training manuals, departmental induction manuals, and job descriptions."}, {"li": "Ensure purchases are actioned as and when required and department P&Ls are when raising POs."}], "h2": "What We Offer", "ul": [{"li": "Professional, award-winning training and development opportunities."}, {"li": "Recommend friend and family bonus scheme worth up to £600."}, {"li": "Free meals on duty."}, {"li": "Discount of 30% off on food and 25% off on beverages in any Red Carnation Hotel outlets."}, {"li": "Complimentary uniform and dry-cleaning services."}, {"li": "Holiday allowance increasing with length of service up to 25 days."}, {"li": "Two paid volunteering days each year."}, {"li": "Free access to Employee Assistance Programme."}, {"li": "Hotel-based recognition incentive (Employee of the month up to £200)."}, {"li": "Discounted accommodation rates with The Red Carnation Hotel Collection."}, {"li": "Staff Appreciation Party and other Employee Recognition Events."}], "p": "100 Princes Street is a family-owned hotelier business with 18 stunning properties all over the world. We have won numerous awards, including Best Employer and Sustainable Business at the Cateys. We are proud of our commitment to developing our own staff and have won the Princess Royal Training Award by HRH The Princess Royal and City & Guilds. We are also proud to be the first privately owned company retaining its Platinum Investors in People accolade globally. To further enhance our standing, we have won Top Employer for the United Kingdom, certified for our excellent employee conditions.", "p": "The original building and its iconic features will be respectfully renovated, transforming it into an exclusive retreat on Edinburgh's most famous street. With uninterrupted views of Edinburgh Castle, 100 Princes Street will replicate the boutique atmosphere of its sister property, Hotel 41, the most-loved hotel in London and TripAdvisors number one hotel in the English capital for over 10 years.", "p": "We electronically scan and store a copy of your passport/visa and/or ID card to gain a clear indication of the authenticity of the document and establish the Right to Work in the UK."}

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