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Business Operations Assistant

3 months ago

Brentwood, Essex, United Kingdom Essex County Council Full time
About the Role

We are seeking a highly skilled and motivated Business Operations Assistant to join our Adult Community Learning (ACL) team at Essex County Council. As a key member of our team, you will provide exceptional customer service and administrative support to ensure the smooth operation of our centres.

Key Responsibilities
  • Customer Service: Deliver high-quality customer service to learners, staff, and visitors, responding to enquiries and providing information, advice, and guidance.
  • Administrative Support: Provide administrative support to the Business Operations team, including managing stock, ordering supplies, and maintaining accurate records.
  • Centre Operations: Assist with the day-to-day running of the centre, including setting up rooms for private hire, preparing refreshments, and ensuring health and safety requirements are met.
  • Team Support: Contribute to the management of stock, ordering and delivery of goods and services required by the Business Operations team.
Requirements
  • Education: Educated to level 2 (GCSE) or equivalent by experience.
  • Customer Service Skills: Proven customer service skills, with the ability to work in a fast-paced environment and provide excellent communication skills.
  • Teamwork: Able to work effectively as part of a team, with a positive attitude and a willingness to learn.
  • IT Skills: Good working knowledge of IT, including Microsoft packages such as Word, Excel, Teams, and Outlook.
What We Offer

We offer a competitive salary and a range of benefits, including opportunities for professional development and a supportive working environment.