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Case Handler

2 months ago


Belfast, United Kingdom EQHazellCarr Full time

**Job Summary**

We are seeking a highly organized and detail-oriented individual to join our team at EQHazellCarr as a Case Handler in our Motor Finance Division. As a Case Handler, you will be responsible for processing customer data access requests in a timely and accurate manner.

**Key Responsibilities**

  • Verify customer identity and process data access requests in accordance with company procedures and data protection regulations.
  • Research and collect relevant customer data from various systems, redact unnecessary information, and format the data for easy readability.
  • Write a final letter to the customer explaining the provided information and the reasons for redacting certain data.
  • Adhere to company processes and procedures relating to data protection and follow Financial Services Authority guidelines at all times.

**Requirements**

  • High levels of accuracy and attention to detail, with the ability to meet deadlines.
  • Excellent numeracy and Excel skills.
  • Ability to work independently and as part of a team.
  • Excellent communication skills, including fluent English both written and verbal.
  • Professional, well-presented, and motivated individual with a strong work ethic.
  • Flexible and dedicated to meeting the needs of the business.

**What We Offer**

As a Case Handler at EQHazellCarr, you will have the opportunity to work in a dynamic and fast-paced environment, with a competitive rate of £135 per day via umbrella. You will also receive comprehensive training and support to ensure your success in the role.