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Luxury Brand Store Manager

2 months ago

London, Greater London, United Kingdom SIDLER SA Full time

Job Opportunity

On behalf of our esteemed client, a renowned Luxury Brand, we are seeking a highly skilled and experienced Store Manager to lead our Concession in Harrods.

Key Responsibilities:

  • Establish and maintain strong, long-lasting relationships with customers, driven by active listening, meeting, and exceeding client expectations.
  • Ensure adherence to all company policies and procedures.
  • Assess team performance and provide coaching and performance feedback as needed.
  • Oversee opening and closing procedures.
  • Manage budget and Key Performance Indicators (KPIs).
  • Drive business development, public relations, and customer relationship management initiatives.
  • Lead a team of approximately 2-3 resources.

Requirements:

  • Proven managerial experience with a focus on motivating and developing staff.
  • Strong customer relationship management and development skills, as well as networking abilities.
  • Fluency in English.
  • Passion for storytelling, lifestyle, and luxury.
  • Excellent communication skills.