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Elevate Your Career as a Store Manager
2 months ago
About Mint Velvet
Mint Velvet is a fashion retailer that offers a unique blend of contemporary and elegant clothing. Our brand is built on a passion for creating high-quality, stylish pieces that make our customers feel confident and beautiful.
The Role of a Store Manager
As a Store Manager at Mint Velvet, you will be responsible for leading a team of sales associates to achieve sales targets and provide exceptional customer service. You will be the face of our brand, embodying our values of style, quality, and customer satisfaction.
Key Responsibilities
- Team Leadership
- Recruit, train, and develop a high-performing team of sales associates
- Provide coaching and feedback to ensure team members are meeting sales targets and providing excellent customer service
- Visual Merchandising
- Create visually appealing store displays and window displays that showcase our products
- Ensure that the store is maintained to a high standard of cleanliness and organization
- Sales and Customer Service
- Meet or exceed sales targets through effective sales techniques and customer engagement
- Provide exceptional customer service, responding to customer queries and resolving any issues promptly
- Operations and Administration
- Manage store operations, including stock management, inventory control, and cash handling
- Ensure that all store policies and procedures are followed
Requirements
- Proven experience in a retail management role, with a track record of achieving sales targets and leading a team to success
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues
- Ability to work in a fast-paced environment, with a high level of energy and enthusiasm
- Knowledge of fashion trends and retail operations, with a passion for delivering exceptional customer service
What We Offer
- A competitive salary and benefits package
- Opportunities for career development and progression
- A fun and dynamic work environment, with a team of like-minded individuals
- A generous clothing allowance and staff discount
