Fleet Management Specialist

2 months ago


Leeds, Leeds, United Kingdom Zenith Full time
Fleet Controller (Part-time)

We are seeking a highly skilled Fleet Controller to join our dynamic team at Zenith, the UK's leading independent leasing, fleet management, and vehicle outsourcing business. As a key member of our Commercial division, you will be responsible for advising stakeholders on vehicle repairs and managing day-to-day cost-effective decisions.

About the Role

  • Provide exceptional customer service and build strong relationships with internal and external customers
  • Work collaboratively with the fleet desk team and liaise effectively with other departments
  • Identify mechanical problems through effective questioning and prioritise work to ensure accurate system updates
  • Monitor and organise contracts, ensuring all information is correctly entered into internal software systems
  • Liaise with Contract Relationship Manager and Customer Service Manager to resolve any issues
  • Deal with day-to-day customer queries and escalations, providing regular updates on repair progress
  • Report defects to customers, preparing estimates and quotations, and obtain covering order numbers

About You

  • Proven experience in LCV and HGV compliance, with a strong knowledge of industry regulations
  • Ability to work in a fast-paced and demanding environment, with excellent telephone-based customer service skills
  • Excellent verbal and written communication skills, with a high level of organisation and reliability

What We Offer

  • Competitive salary of £14,500
  • Company bonus scheme
  • Agile working and hybrid working options after successful probation period
  • 24 days holiday, increasing with length of employment
  • Great pension contribution by Zenith (6.25%)
  • Private medical insurance and life cover
  • Access to our on-site GP and virtual GP services
  • Massages on site
  • Zenith AA breakdown cover
  • Excellent referral scheme
  • Sports and social club
  • Free parking
  • On-site bistro
  • Equality, diversity, and inclusion networks
  • Perks at Work
  • Cycle to Work Scheme
  • Tech scheme
  • Season ticket loans

We are committed to creating a diverse and inclusive workplace, where everyone feels valued and supported. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.



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