Medical Secretary
3 weeks ago
About The Grange Surgery
We are a well-established, innovative, and hardworking General Medical Services (GMS) practice based in a supportive environment that values staff commitment, team working, and communication. Our practice is a Training Practice with approximately 9,500 patients, utilizing Emis Web, and achieving very high Quality and Outcomes Framework (QoF) achievements.
Job Summary
We are seeking an enthusiastic, well-motivated, and hardworking individual with extensive knowledge of working within primary care, including referral booking systems and processes. The successful candidate will possess excellent customer service and communication skills to join our friendly and busy surgery team.
Main Duties and Responsibilities
The role will involve:
- Full secretarial duties for the practice and the clinical team
- Delivering excellent communication to patients via the telephone and face-to-face
- Booking appointments using Emis within the surgery and via the cross-organisational booking system
- Liaising with patients in a confidential manner
- Updating clinical records as appropriate
- Following up on results and clinic letters
About the Role
The successful candidate will be responsible for:
- Providing administrative support to the practice team
- Managing patient data and records
- Coordinating appointments and referrals
- Communicating with patients and other healthcare professionals
- Assisting with clinical tasks as required
Person Specification
The ideal candidate will have:
- Experience of working in general practice as a medical secretary
- Working knowledge of Emis Web and other clinical systems
- Excellent customer service and communication skills
- Good working knowledge of computer and IT systems
What We Offer
The Grange Surgery offers a supportive and collaborative work environment, with opportunities for professional development and growth. We are committed to providing high-quality patient care and are looking for a dedicated and enthusiastic individual to join our team.
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