Retail Eyewear Specialist
4 weeks ago
About Oxford
Oxford is a leading provider of vision care services, with a strong commitment to excellence and customer satisfaction. Our team of experts is dedicated to delivering high-quality products and services that meet the evolving needs of our customers.
Job Summary
We are seeking a highly motivated and enthusiastic individual to join our team as an Optical Assistant Apprentice. As an Optical Assistant Apprentice, you will play a vital role in providing exceptional customer service and supporting our team in delivering outstanding vision care services.
Key Responsibilities
- Assist customers in finding eyewear that suits their needs, handle frame adjustments, repairs, fittings, and perform pre-screening eye examinations.
- Provide excellent customer service and support to customers, responding to their queries and concerns in a professional and courteous manner.
- Work collaboratively with the team to achieve sales targets and provide a positive customer experience.
- Develop and maintain a thorough knowledge of our products and services, including our range of eyewear and vision care solutions.
- Participate in ongoing training and development programs to enhance your skills and knowledge.
Requirements
- Be at least 18 years old
- Not be engaged in full or part-time education
- Have GCSEs (or equivalent) in Maths and English at Grade C/4 or above
- Possess confidence, passion, and enthusiasm
- Demonstrate teamwork and excellent customer service skills
- Be willing to work between 20 and 30 hours per week
What We Offer
- Free eyewear annually
- Discounts for friends and family
- Employee Assistance Program for confidential support
- Generous annual leave
About Us
Oxford is a dynamic and forward-thinking organization that is committed to delivering exceptional vision care services. We are proud to be part of the EssilorLuxottica family, a global leader in the design, manufacture, and distribution of lenses, frames, and sunglasses. Our team is passionate about providing outstanding customer service and supporting our customers in achieving their vision care goals.
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