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Business Intelligence Analyst
2 months ago
We are seeking a highly skilled Data Analyst to join our team at Match Digital, a leading specialist in connecting talented individuals with businesses in the digital, tech, media, and marcomms industries.
Job Summary
The Data Analyst will play a crucial role in helping our clients understand customer needs and behaviors through the analysis of complex data sets and subsequent translation into meaningful, shareable insights and stories.
This role will be hands-on with building visualizations in Tableau and ad-hoc analysis (using SQL) to inform the optimization of products and features.
Key Responsibilities- Monitor and Report on Key Performance Indicators (KPIs)
- Deep-dive into customer data to provide product teams with detailed customer analysis
- Build visualizations in Tableau to inform business decisions
- Identify data requirements and work with international data teams to ensure data is cleansed and prepared
- Support the identification of new and innovative ways to leverage data to deliver new customer engagement opportunities, optimize channels, and deliver economic efficiency
- Deliver enhanced customer profiling and segmentation
- Measure the effectiveness of customer-facing products, features, and campaigns
- Provide ad-hoc analysis to inform the optimization of customer-facing products, features, and campaigns
- Advise on how advanced statistical and analytical techniques can further improve the understanding of customers
- Experience working as a Data Analyst with good exposure to statistical methodologies
- Intermediate SQL skills
- Advanced experience with Tableau (or a similar tool)
- Advanced Excel skills
- Proven experience delivering impactful and actionable insights in a B2C environment
- 25 days holiday + bank holidays
- An extra day off for moving to a new house; 2 days off for your wedding; 3 days off for charity/community days
- Private healthcare and medical cashback plan
- Perkbox
- Competitive pension plan
- Virgin gym membership
