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HGV2 Driver Opportunities
2 months ago
Job Title: HGV2 Driver
Job Type: Permanent
Location: London Industrial
Job Description:
We are seeking a skilled and experienced HGV2 Driver to join our team at Staffing Match - London Industrial. As a Customer Delivery Driver, you will be responsible for delivering exceptional customer service and ensuring that our clients' customers receive their products in a timely and professional manner.
Key Responsibilities:
- Ensure your vehicle is clean and fit for the next delivery in order to represent our company in a positive light.
- Ensure compliance with all transport legal requirements, including planning, pre-brief, and de-brief processes.
- Ensure adherence to the company uniform policy, including personal ID.
- Engage all customers by communicating in a warm, friendly, and professional manner, ensuring they are left with a positive impression of our service.
- Answer customer queries and feed back to Warehouse and Transport teams in order to resolve outstanding issues.
- Ensure overshoes are worn in customers' homes and gloves used during the delivery.
- Deliver all products to the customers' room of choice.
- Install bedroom products once trained and capable to do so as required.
- Leave customer homes tidy, recycling any packaging that has been removed.
- Ensure that the Home Delivery process is adhered to and that the PDA is updated correctly.
- Ensure outbound/inbound paperwork is completed promptly and accurately.
- Ensure all health and safety requirements are adhered to when driving, parking, and loading/unloading the vehicle.
- Ensure the vehicle is safe, legal, and operational by completing daily checks and reporting issues as you find them.
- Work with warehouse teams to ensure products are loaded and wrapped correctly to prevent damage, feeding back opportunities for improvement.
- Take care of products as if they were your own for deliveries and customer collections, ensuring the product is packaged and kept clean at all times.
Requirements:
- UK driving licence Cat 1
- Valid driver's CPC DQ card/valid driver's digital card
- Previous commercial driving experience in a 7.5t vehicle
- Previous experience and understanding of using digital tachographs
- Previous experience within a customer-facing role
- Ability to lift and manoeuvre heavy items of furniture with manual handling experience
- Understanding of EU Driving legislation and tachograph law
- Desirable experience of using a PDA
Benefits:
- Permanent position opportunity after 12 weeks
- Pension Scheme
- Up to 28 days of annual leave
- Career progression
