Enforcement Agent

3 weeks ago

Leicester, Leicester, United Kingdom Bristow and Sutor Group Full time
About the Role

We are seeking a highly motivated and skilled Enforcement Agent to join our team at Bristow and Sutor Group. As an Enforcement Agent, you will play a critical role in helping our clients recover debts and ensuring that individuals and businesses comply with their financial obligations.

Key Responsibilities
  • Visit debtor's properties to arrange payment of outstanding debts
  • Set up and agree repayment arrangements
  • Assist debtors in completing questionnaires
  • Take control of goods – where required
  • Remove goods – where necessary
  • Make enquiries with neighbours if debtors have moved or left a property
  • Compile short reports about your visit, along with any necessary paperwork
  • Assess debtor vulnerability and signpost them to support services – if required
  • Liaise with office-based colleagues regarding active cases
  • Work by yourself, often in different geographical areas each day
  • Handle cash payments – where required
Requirements
  • A full UK driving license (held for at least 2 years) and ability to drive both manual and automatic vehicles
  • No previous experience is necessary, but a strong desire to learn and develop your skills is essential
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Flexibility to work unsocial hours, including evenings and weekends
What We Offer
  • A competitive basic salary of £23,800 - £26,000, plus bonuses and overtime
  • Achievable bonus level of at least double your basic salary, with opportunities for earnings in excess of this for consistently exceptional performance
  • 29 days holiday – including bank holidays, increasing with service and with the opportunity to top up with extra days via banked leave and other incentive schemes
  • Company vehicle, fuel card and expenses
  • Full training and qualifications to become a Certificated Enforcement Agent
  • Company pension scheme
  • Company Life Assurance Plan
  • Access to an Earnings on Demand Scheme via Hastee
  • Employee discount scheme via our Reward Gateway portal, with new benefits being offered all the time
  • Health and wellbeing support, including access to a free Employee Assistance Programme and eye care vouchers
Why Join Us?

Bristow and Sutor Group is a leading UK Debt Recovery Enforcement Group and proud partner to Transport for London. We've been growing for 40 years and we're passionate about developing our people, investing in technology and setting industry standards for ethical conduct.

We offer a supportive and inclusive work environment, with opportunities for career development and growth. Our Enforcement Training Academy brings the benefit of over 40 years of experience in the field to each of our new joiners through a range of learning experiences including classroom-based, remote, and on-the-job training.

We are an equal opportunities employer and welcome applications from diverse candidates. If you're passionate about debt recovery and want to make a difference, we encourage you to apply for this exciting opportunity.

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