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Food Service Operations Manager

2 months ago

Hampshire, United Kingdom B&I (Business and Industry) Full time £30,000
Food Service Operations Manager
We are seeking a dedicated and experienced Food Service Operations Manager to oversee our catering services.
Competitive salary based on experience
Primarily Monday to Friday, with occasional weekend duties required.
Benefits include: Complimentary meals during shifts and free parking.
In this role, you will ensure exceptional service delivery to both staff and clients while leading and inspiring your team to achieve excellence.
Our mission is to provide mindful, flavorful, and sustainable catering solutions.
As a leader in workplace catering, we operate in numerous locations daily, understanding the importance of nourishing employees to enhance their productivity and well-being. Our commitment to sustainability drives us towards achieving net zero by 2030.
Join our passionate team
We are enthusiastic about our work and are eager to welcome talented individuals who share our vision.
Services offered include breakfast, lunch, dinner, vending, and retail options.
Key Responsibilities include but are not limited to:
  • Ensure compliance with all contractual obligations.
  • Communicate any changes from clients to management.
  • Maintain regular communication with clients as per agreements.
  • Implement action plans based on client feedback.
  • Deliver client hospitality to the highest standards and explore upselling opportunities.
  • Ensure proper implementation of company promotions.
  • Accurately price all products.
  • Analyze and manage in-unit costs effectively.
  • Monitor and manage gross profit margins.
  • Maintain accurate records of costs and sales.
  • Record and minimize food wastage.
  • Support, train, and develop team members.
  • Monitor labor turnover and ensure full recruitment of the team.
  • Implement and review health and safety procedures.
  • Ensure food is prepared, cooked, and presented to required standards.
  • Manage food ordering processes and storage of deliveries.
  • Maintain cleanliness in all kitchen and service areas.
  • Ensure proper use of all equipment and machinery.
  • Perform additional tasks to support effective food service delivery as needed.
About You
  • Proven experience in catering management, particularly in client relations.
  • Essential previous experience in a culinary role.
  • Passionate about the food service industry.
  • Strong attention to detail.
  • Excellent communication skills and ability to work collaboratively.
  • Friendly, approachable, and courteous demeanor.
  • Effective mentoring and leadership skills.
About Us
We value your hard work and offer a comprehensive benefits package, including:
  • Complimentary meals during shifts.
  • Free parking.
  • Contributory pension scheme.
  • Opportunities for career development through our training programs.
  • Access to a Digital GP and additional healthcare benefits.
  • Exclusive discounts on travel and shopping.
  • Significant savings on cinema tickets.
  • Cash rewards for spending with various brands.
  • Wellness and mindfulness classes.
  • Shareable discounts for friends and family.
We are committed to fostering a diverse and inclusive workplace where everyone can thrive and reach their full potential.