Restaurant Supervisor

1 week ago


Leeds, United Kingdom One Retail Full time
About the Role

We are seeking a dedicated Cafe Supervisor to join our team at One Retail, a leading retail company. As a Cafe Supervisor, you will play a key role in ensuring the smooth operation of our cafe, providing exceptional customer service, and leading a team of staff to achieve high standards of quality and productivity.

Key Responsibilities
  • Team Leadership: Supervise a team of staff, providing guidance, support, and coaching to ensure they have the skills and knowledge to perform their roles effectively.
  • Customer Service: Provide exceptional customer service, ensuring that customers have a positive experience in our cafe.
  • Operations Management: Manage the day-to-day operations of the cafe, including inventory management, stock control, and maintaining a clean and safe environment.
  • Performance Monitoring: Monitor and analyze sales data, customer feedback, and staff performance to identify areas for improvement and implement changes to drive business growth.
  • Training and Development: Develop and implement training programs to enhance staff skills and knowledge, ensuring they are equipped to provide excellent customer service and meet business objectives.
Requirements
  • Previous Experience: Previous experience in a supervisory role, preferably in a retail or hospitality environment.
  • Leadership Skills: Strong leadership skills, with the ability to motivate and inspire a team to achieve high standards.
  • Communication Skills: Excellent communication skills, with the ability to effectively communicate with staff, customers, and other stakeholders.
  • Problem-Solving Skills: Strong problem-solving skills, with the ability to analyze complex issues and develop effective solutions.
What We Offer

We offer a competitive salary, excellent benefits package, and opportunities for career development and growth. If you are a motivated and experienced leader who is passionate about delivering exceptional customer service, we would love to hear from you.


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