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Mobile Retirement Housing Officer

2 months ago

Bradford, Bradford, United Kingdom Incommunities Full time
{"title": "Retirement Housing Officer Role", "content": "About the Role

We are seeking a skilled and compassionate Retirement Housing Officer to join our team at Incommunities. As a key member of our team, you will be responsible for providing exceptional support to our residents, ensuring their safety, comfort, and well-being in their homes.

The ideal candidate will have a caring and empathetic approach, with experience working with diverse customer groups. You will be able to maintain confidentiality, work effectively in a team, and possess good IT skills.

Key Responsibilities
  • Conduct welfare checks on residents to ensure their safety and well-being
  • Oversee the use of communal areas, monitor building safety and maintenance issues, and coordinate external services
  • Work with customers and external agencies to resolve issues and provide high-quality services
  • Collaborate with other departments and agencies to address resident and tenancy-related concerns
Requirements
  • A caring and empathetic approach to working with customers
  • Experience working with diverse customer groups
  • Ability to maintain confidentiality and respect resident privacy
  • Good IT skills, including Microsoft systems
  • A current UK driver's license and access to a car for business use
What We Offer
  • A competitive starting salary of £13,084 per year for 18.5 hours
  • West Yorkshire Pension Fund membership with a 15.5% employer contribution
  • Equivalent to 28 days annual leave, increasing with service, plus bank holidays
  • Option to buy and sell annual leave
  • Training, development, and qualification opportunities
  • Access to our wellbeing and benefits site, with exclusive discounts and savings
  • Corporate health scheme membership
  • Employee Assistance Programme
  • Cycle to work scheme
  • Local gym membership discounts

We are an equal opportunity employer and welcome applicants from diverse backgrounds, abilities, and perspectives. Incommunities is committed to being Menopause Friendly and recognizes the importance of supporting our colleagues' wellbeing.

", "lang_code": "en-US"}