Mobile Technician Team Leader

1 month ago

Glasgow, Glasgow City, United Kingdom Halfords Full time
About the Role

We are seeking a highly skilled and experienced Mobile Technician Team Leader to join our team at Halfords. As a critical support to both colleagues and customers, you will play a key role in delivering excellence to our customers.

As a Mobile Expert Team Leader, you will be responsible for managing a team of technicians to ensure they complete every job on the route to a high standard. You will provide technical guidance throughout the day, take in tyre deliveries following a set process, and ensure all technicians arrive back at the Hub safely with all evening tasks completed.

To succeed in this role, you will need to be highly organised and a great communicator, with first-class communication skills and the ability to get the best out of a team. You will also be responsible for running the Hub in the absence of the Hub Manager and Assistant Manager.

Key Responsibilities
  • Manage a team of technicians to deliver high-quality service to customers
  • Provide technical guidance and support to technicians
  • Take in tyre deliveries and ensure all evening tasks are completed
  • Run the Hub in the absence of the Hub Manager and Assistant Manager
  • Ensure the safety of colleagues and customers
What We Offer

We offer a wide range of rewards and benefits, including:

  • Store discount, with 25% off most products across Halfords and Tredz
  • Employee discount, with up to 50% off your garage bills at Halfords Autocentre
  • Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
  • Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
  • Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
  • Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes which have been significantly reduced
  • Life assurance
  • Uniform
  • Option to join our Sharesave scheme: save to purchase shares at a 20% discount
  • Cycle to Work scheme
  • Wagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future
  • Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services
About Us

We are Halfords, the UK's leading retailer of motoring and cycling products and services, and the UK's largest vehicle service, maintenance and repair business. We are in an exciting chapter, rapidly growing our business with a focus on motoring services and electric mobility. Join us and be part of our success story in getting the nation safely back on the move.

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