Housing Officer for Asylum Accommodation and Support Services
3 weeks ago
About the Role
Serco is seeking a highly motivated and experienced Housing Officer to join our team in the Midlands region. As a Housing Officer, you will be responsible for ensuring compliance with the Asylum Accommodation and Support Services Contract (AASC) and providing high-quality support to asylum seekers.
Key Responsibilities
- Conduct regular property inspections to ensure compliance with AASC standards
- Manage on-boarding and withdrawal of properties within allocated portfolio
- Report property faults and complete minor repairs
- Administer operational cash for tasks such as utility meter topping up and emergency cash payments
- Respond to customer complaints
Requirements
- Criminal Record Bureau checks are required
- Valid UK driving licence is essential
- Strong communication and conflict management skills
- Ability to work in a fast-paced environment and manage multiple tasks
What We Offer
- Pension scheme
- Employee Assistance Programme
- Opportunity to contribute to innovation in the public services
- Supportive and collaborative team environment
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Bilston, Midlothian, United Kingdom Serco Full timeAbout the RoleSerco is seeking a highly skilled and motivated Housing Officer to join our team in the Midlands region. As a Housing Officer, you will be responsible for ensuring compliance with the Asylum Accommodation and Support Services Contract (AASC) and providing high-quality support to asylum seekers.Key ResponsibilitiesConduct monthly inspections of...
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Bilston, Midlothian, United Kingdom Serco Full timeAbout the RoleSerco is seeking a highly skilled and motivated Housing Officer to join our team in the Midlands region. As a Housing Officer, you will be responsible for ensuring compliance with the Asylum Accommodation and Support Services Contract (AASC) and providing high-quality support to asylum seekers.Key ResponsibilitiesConduct monthly inspections of...
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