Field Service Engineer

1 month ago

Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Crown Lift Trucks Ltd Full time
About Crown Lift Trucks Ltd

Crown Lift Trucks Ltd is a leading manufacturer of electric lift trucks, with a reputation for exceptional product design, engineering, and manufacturing. Our goal is to provide customers with the safest, most efficient, and ergonomic forklift trucks possible.

We support customers with a wide selection of electric forklift trucks, ranging from pallet trucks to very narrow-aisle VNA trucks. Our brand promise is to provide customers with superior value through our products and services.

Job Description

We are seeking a skilled Field Service Engineer to join our team in the Northeast region. The successful candidate will be responsible for carrying out service and repairs to equipment on customer sites in a safe, professional, and cost-effective manner.

The role will involve working to a planned schedule of service and maintenance jobs at our client's premises. The successful candidate will be responsible for monitoring van stock, ensuring sufficient stock for day-to-day maintenance of the fleet, and accurately completing job sheets, timesheets, and purchase requisition and parts paperwork within required timescales.

The ideal candidate will have knowledge of mechanical engineering, electrical engineering, or hydraulics, and be willing to undergo additional training to excel in the role. The successful candidate will have excellent communication skills, be able to work independently and in a team, and have a high standard of accuracy and attention to detail.

Person Specification
  • Essential Skills:
    • Full UK driving license
    • Proficient in fault finding and repair
    • Educated with a grade C in English and maths at GCSE
    • Experience of Health & Safety requirements working in a workshop practice
    • Commitment to continuing personal and professional development
    • Excellent organisational skills, resourceful and solution-driven
    • Ability to multi-task, prioritising workloads to work to tight deadlines
    • Ability to work independently or in a team
    • Clear communication skills – oral and written
    • Consultation and negotiation skills
    • Flexibility to cope with diverse needs of the post
    • Highly motivated and possessing a resilience to work under pressure
    • Positive, personable, and optimistic with a can-do attitude
  • Desirable Skills:
    • Recent and relevant experience of working in the forklift truck service environment
    • Engineering qualification
Vacancy Details

Hours of Work: Monday to Friday – 08:00am to 16:30pm with 30 minutes unpaid lunch

Company Vehicle: A company van and fuel card are provided with the option for private use (subject to tax regulations)

Holidays: 25 days holiday plus bank holidays

Pension: Company pension plan

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