Service Delivery Coordinator
7 days ago
We are seeking a highly skilled Service Delivery Coordinator to join our team at Redcentric. As a key member of our service delivery team, you will be responsible for overseeing the relationship and service provision of a portfolio of customers.
Main Responsibilities:
- Proactively engage with customers to ensure their service needs are met.
- Work closely with the Service Delivery and Improvement manager to develop and implement service improvement plans.
- Collaborate with internal stakeholders to ensure seamless service delivery.
- Identify and escalate any service issues or concerns to the relevant teams.
Requirements:
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Excellent problem-solving and analytical skills.
- Knowledge of service delivery principles and practices.
What We Offer:
- A competitive salary and benefits package.
- Ongoing training and development opportunities.
- A dynamic and supportive work environment.
Original Language Code: en-US
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