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Catering Operations Manager

2 months ago

Matlock, Derbyshire, United Kingdom ISS Full time

About the Role

We are seeking a skilled and experienced Catering Supervisor to join our Patient Service Team at ISS. As a key member of our team, you will be responsible for providing high-quality facility services to patients, including catering, cleaning, and other associated services.

Key Responsibilities

  • Supervise and manage the day-to-day operations of the Patient Service teams, ensuring a high level of work and hygiene standards are maintained.
  • Develop and implement effective strategies to improve service delivery and customer satisfaction.
  • Collaborate with the Patient Services Managers to plan and deliver services that meet the needs of patients and the hospital.
  • Ensure compliance with all relevant regulations, policies, and procedures.
  • Lead and motivate the Patient Service teams to achieve their full potential.

About You

We are looking for a candidate with:

  • Experience in administration and staff supervision.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.
  • Good level of numeracy skills with an ability to understand budgets.
  • Competent user of Microsoft Office, particularly Excel and Word.

About ISS

ISS is a world-leading workplace and facility management company, committed to delivering high-quality services that make a positive impact on people's lives. We offer a challenging and exciting career in an organisation with people at its heart.