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Claims Examiner
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Claims Examiner Role
We are working with a leading insurance company based in the UK who are looking for Claims Examiners to join their team. This business offers development opportunities, training, and amazing benefits.
- £24,500 - £28,000 depending on experience
- 37.5 hours per week
- Permanent
- Up to 33 days holidays
- Hybrid and flexible working
- Employee assistance programme
- Free staff gym
- Free parking (due to location driving is advised)
- Onsite Kindergarten
- Staff discount policy
- Vitality Health Insurance
Your Day
As a Claims Examiner, you will be responsible for:
- delivering excellent customer service while handling varied, niche insurance claims both verbally and in writing.
- ensuring all claims are assessed efficiently and to an excellent standard.
- handling a variety of customer calls both promptly and efficiently to a professional standard.
- developing an excellent understanding of our products, terms & conditions, including regulatory requirements.
- proactively identifying risks and trends to support the continuous development and implementation of the company's strategy, proposing innovative ideas to improve the customer journey.
- Ad hoc duties as required by the Claims Team Leads and the Claims Manager.
Your Skills and Attributes
It would be advantageous if you have worked within the insurance sector, financial sector, or service sector. Importantly, you will have:
- a strong work ethic, that can thrive in a fast-paced and busy working environment.
- excellent communication skills and interpersonal skills.
- effective teamworking skills.
- excellent organisational skills.
- excellent time management skills.
- the ability to understand and interpret our policy wordings.
- ability to work under pressure and to deadlines.
- strong attention to detail.
