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Retail Assistant Manager
2 months ago
Job Summary
We are seeking an experienced and motivated Assistant Store Manager to join our team at Age UK. As a key member of our retail operations, you will play a vital role in supporting our Store Managers in all aspects of the business.
Key Responsibilities
- Support the Store Manager in leading a team of Sales Assistants and volunteers to deliver exceptional customer service and achieve sales targets.
- Assist in the management of stock, including receiving, storing, and rotating merchandise to ensure maximum visibility and sales.
- Contribute to the development and implementation of visual merchandising displays and store layouts to drive sales and customer engagement.
- Provide excellent customer service, responding to customer inquiries and resolving any issues in a professional and courteous manner.
- Work collaboratively with the Store Manager to achieve sales targets, manage budgets, and maintain a high level of customer satisfaction.
Requirements
- Proven experience in a retail management role, with a strong track record of delivering sales growth and customer satisfaction.
- Excellent communication and interpersonal skills, with the ability to work effectively with colleagues, customers, and external partners.
- Ability to lift and carry bags of stock up to 10kg's.
- Strong leadership and team management skills, with the ability to motivate and develop a team of Sales Assistants and volunteers.
- Excellent problem-solving and analytical skills, with the ability to interpret sales data and make informed decisions.
What We Offer
- A competitive salary and benefits package, including a generous pension scheme and life assurance.
- Opportunities for career development and progression within the organization.
- A dynamic and supportive work environment, with a strong focus on teamwork and collaboration.
- Access to training and development programs to enhance your skills and knowledge.
Age UK is an Equal Opportunities Employer
We are committed to diversity and inclusion, and welcome applications from candidates from all backgrounds. We are particularly keen to hear from applicants from under-represented groups, including men and women from Black, Asian and minority ethnic backgrounds.