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Infrastructure Specialist
2 months ago
We are seeking an experienced IT Infrastructure Expert to join our team at New Ventures Recruitment Ltd. As a Technical Consultant, you will play a key role in delivering innovative products and services to our clients.
Key Responsibilities- Manage end-to-end implementations of IT infrastructure solutions, from initial assessment to solution design, implementation, training, and customer handover.
- Consult with clients to understand their IT infrastructure needs and provide expert advice on successful deployment.
- Oversee the day-to-day running of multiple assignments, both remotely and on-site.
- Ensure delivery of project scope within agreed timescales and budgets.
- Identify and report any risks or issues promptly to ensure timely resolution.
- Become a subject matter expert on our client's products and contribute to the creation of best practices, documentation, and knowledgebase content.
- Minimum 5 years of experience in a Technical Support or Technical engineer role.
- Exceptional communication skills, written and oral.
- Strong presentation, communication, organization, multitasking, and time management skills.
- Excellent prioritization skills.
- Excellent understanding of complex IT infrastructures.
- Strong knowledge of at least one Server architecture (Windows, Linux, Oracle, IBM, etc).
- Knowledge of Microsoft SQL, including administration, installation, and troubleshooting.
- Knowledge of Microsoft Active Directory management, including Group Policy.
- Strong knowledge of at least one Virtualization technology (VMware, Hyper-V, etc).
- Basic understanding of networking devices and principles.
- Experience in 'owning' solution deployments throughout their lifecycle.
- The ability to work to deadlines with a high level of attention to detail.
- Self-motivated and passionate in overcoming obstacles to drive resolution.
- Strive to do the 'right thing', not just the 'easy thing', and have a flexible, 'can-do' approach to work.
- A passion for delivering customer excellence and a willingness to go the extra mile.
- Must be able to work proactively and take ownership and responsibility.
- A strong customer-centric approach.
- Proven experience in building strong and professional relationships with key client staff, partners, and internal colleagues.
- Ability to create technical documentation, such as solutions designs and network diagrams.
- Solid problem-solving and consultative skills.
- Experience of Cloud (AWS, AZURE, GCP, ORACLE).
- SQL experience, including complex queries and SQL scripting.
- Good understanding of IT Security principles.
- Scripting experience in PowerShell, Bash, or Python.
- Previous experience working for a software developer.
- Previous experience in software delivery and/or delivering project services to multi-client environments.
- Previous experience deploying or supporting ITAM or SAM Solutions.
- Appreciation of Apple Mac, Linux, and Unix operating systems.
- International Travel to help Customers and Colleagues in EMEA, North America, and APAC.
- Competitive annual leave with an optional additional holiday-buy scheme.
- Bupa private medical care, with options to add dependants.
- Bupa Blua app providing access to a remote GP 24/7.
- Employee Assistance Programme.
- Total-earnings Pension Scheme.
- Onsite Gym.
- Company Perk and Discount Portal.
- Complimentary refreshments.
- Free on-site parking and electric vehicle charging.
- Regular social events.