Aesthetic Equipment Specialist

4 weeks ago


Maidenhead, Windsor and Maidenhead, United Kingdom CV Library Full time
Coffee Field Service Engineer

Job Title: Coffee Field Service Engineer

Location: Maidenhead and surrounding area

Salary: Up to £33,580 per annum, plus £4,000 for working 1 in 4 weekends, vehicle, pension, and other benefits

Hours: 7am-4pm, Monday to Friday

We are seeking a highly motivated and well-presented individual to join our team as a Coffee Field Service Engineer. As a key member of our team, you will be responsible for promoting our company by responding to reactive and service call requests in a professional, efficient, and thorough manner.

Key Responsibilities:

  1. Carry out a range of coffee equipment repair and preventative maintenance tasks, including fault finding and diagnosis, to ensure all coffee equipment is left in good working order.
  2. Work proactively with our central call centre to keep them updated on your progress, ensuring waiting customers are informed.
  3. Adhere to Health and Safety procedures, undertaking risk assessments to ensure it is safe to work and bringing any risks to the attention of management.
  4. Complete all necessary on-line job sheets, time sheets, and supporting documentation as required.
  5. Provide agreed spare parts stocks via a hand-held unit to ensure parts are invoiced to the customer, deducted from stock, and replenished to maintain your vehicle stock inventory.

Requirements:

  1. A confident individual with a passion for customer service.
  2. Excellent understanding of coffee quality and associated equipment.
  3. Demonstrates strong problem-solving skills with an electrical mechanical background.
  4. Computer literate with a clean driving license.
  5. Self-motivated with a flexible approach to work, location, and hours.

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