Aesthetic Equipment Specialist
4 weeks ago
Job Title: Coffee Field Service Engineer
Location: Maidenhead and surrounding area
Salary: Up to £33,580 per annum, plus £4,000 for working 1 in 4 weekends, vehicle, pension, and other benefits
Hours: 7am-4pm, Monday to Friday
We are seeking a highly motivated and well-presented individual to join our team as a Coffee Field Service Engineer. As a key member of our team, you will be responsible for promoting our company by responding to reactive and service call requests in a professional, efficient, and thorough manner.
Key Responsibilities:
- Carry out a range of coffee equipment repair and preventative maintenance tasks, including fault finding and diagnosis, to ensure all coffee equipment is left in good working order.
- Work proactively with our central call centre to keep them updated on your progress, ensuring waiting customers are informed.
- Adhere to Health and Safety procedures, undertaking risk assessments to ensure it is safe to work and bringing any risks to the attention of management.
- Complete all necessary on-line job sheets, time sheets, and supporting documentation as required.
- Provide agreed spare parts stocks via a hand-held unit to ensure parts are invoiced to the customer, deducted from stock, and replenished to maintain your vehicle stock inventory.
Requirements:
- A confident individual with a passion for customer service.
- Excellent understanding of coffee quality and associated equipment.
- Demonstrates strong problem-solving skills with an electrical mechanical background.
- Computer literate with a clean driving license.
- Self-motivated with a flexible approach to work, location, and hours.
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