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Luxury Fine Watches

2 months ago


London, Greater London, United Kingdom Outside The Box Recruitment Ltd Full time

Job Overview:

Outside The Box Recruitment Ltd is seeking an experienced Store Manager to lead our luxury fine watches and jewellery boutique in Central London. As a key member of our team, you will be responsible for driving sales growth, managing a team of sales consultants, and ensuring exceptional customer service.

Key Responsibilities:

  • Reporting to the Boutique Manager, you will be responsible for leading a team of 2 Supervisors and 15-20 sales Consultants.
  • Delivering exceptional customer service and achieving all sales targets and KPIs.
  • Performance managing, training, and developing the sales team.
  • Coaching, leading, and motivating a dedicated sales team.
  • Overseeing store operations, administration, and ensuring a high level of store presentation.
  • Attending networking events to promote the store and build relationships with B2B and B2C clients.

Requirements:

  • Minimum 2 years of experience as a Senior Supervisor or Store Manager in a luxury retail environment.
  • Passionate knowledge of luxury watches and fine jewellery.
  • Able to demonstrate success in selling and mentoring/coaching a team of 15+ staff.
  • Sales driven and determined to succeed.
  • Passionate and commercial about people management - lead, motivate, develop, and drive the team to success.
  • Positive can-do attitude - able to build positive relationships.
  • Articulate with an excellent command of English, both written and spoken, and any additional languages would be desirable but not essential.
  • Smart and well-groomed in appearance.

What We Offer:

  • Uncapped commission.
  • 25% bonus.
  • Wellbeing benefits.
  • Pension.
  • Discount.