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Data Centre Engineer
2 months ago
We are seeking a highly skilled Data Centre Technician to join our team at Exponential-e Group. As a Data Centre Technician, you will be responsible for providing exceptional customer support to our diverse client base, ensuring service levels are maintained and the ticketing system is up-to-date within the data centre space.
Key Responsibilities- Hardware Installation and Maintenance: Install, configure, and maintain server, network, and storage hardware, including associated cabling and patching.
- Cabling and Patching: Perform cabling and patching duties for various client requirements, including copper and fibre cabling.
- Hardware Decommissioning: Decommission hardware and prepare it for shipping, coordinating with third-party couriers as needed.
- Remote Hands Services: Provide remote hands services within data centres, including power cycling equipment, replacing failed hardware components, re-seating network cards, and testing cabling.
- Network Monitoring and Auditing: Perform regular checks for network activity, firewall status, and display errors through LED alerts or system monitoring tools. Conduct audits of client cabling and hardware, producing supporting documentation as required.
- Security Clearance: Must meet SC and BPSS security clearance vetting and approval requirements.
- Experience: Previous experience in a similar role is essential.
- Skills and Abilities: Ability to work well under pressure, maintain attention to detail, and make informed decisions. Well-organized and self-motivated, with the ability to work alone and as part of a team. Excellent written and verbal communication skills. Full UK driving license and personal car are essential for this position.
- Logical Approach: Logical in your approach to troubleshooting, problem-solving, and fault diagnosis. Ability to take ownership of issues and follow through to resolution. Willingness to learn with a friendly, professional, and flexible attitude.
- Career Progression: Career progression opportunities into management or other engineering roles.
- Autonomy and Freedom: Autonomy and freedom to manage your own time and workload.
- Vibrant Company Culture: Vibrant company culture with a wide range of events and social activities throughout the year.
- Comprehensive Benefits: Comprehensive benefits, including on-site cafe with free barista coffee, birthday leave, charity leave, vitality health cover, and holiday purchase scheme to gain an extra 5 days leave.
