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Food and Beverage Team Leader
2 months ago
About the Role
We are seeking a highly motivated and customer-focused Food and Beverage Team Leader to join our team at Hardwick Hall. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring that our guests have a memorable experience.
Key Responsibilities
- Provide day-to-day support to your team, ensuring they are consistently delivering great service to our customers.
- Supervise the induction and training of colleagues, helping to build a team dedicated to great service and customer satisfaction.
- Work closely with the kitchen team to prepare food and ensure that all displays and signs are accurate and appealing.
- Lead by example, demonstrating a positive 'can-do' attitude and a passion for delivering outstanding service.
What We Offer
As a Food and Beverage Team Leader with the National Trust, you will enjoy a range of benefits, including:
- A competitive salary and pension scheme.
- Free entry to National Trust places for you and your family.
- A rental deposit loan scheme and season ticket loan.
- Perks at work discounts and a flexible working policy.
- An employee assistance programme and free parking at most Trust places.
Requirements
We are looking for someone who is:
- Friendly and adaptable, with a positive 'can-do' approach.
- Enthusiastic and willing to learn.
- A people person, who cares about communicating well and giving great service.
- Aware of health and safety compliance.
- A problem solver, who can lead and support a team every day.
About the National Trust
We are a charity that protects and preserves the nation's most beautiful and historic places. We believe in creating an inclusive culture, where everyone feels they belong. We welcome and value difference, and we are committed to making our teams reflect and represent the diversity of the communities and audiences we serve.
