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Client Relationship Manager

3 months ago

Epsom, Surrey, United Kingdom Comoro Full time £40,000 - £45,000
Position Overview

Role: Client Relationship Manager
Location: Hybrid

Comoro is a leading technology firm in the UK, dedicated to ensuring the safety of individuals working alone or in high-risk environments across various sectors.

With a commitment to safeguarding over 200,000 personnel, our clientele encompasses numerous public and private organizations, including healthcare institutions, local government bodies, housing associations, and various commercial enterprises in industries such as utilities, facilities management, and care services.

As a Client Relationship Manager, you will be pivotal in fostering growth within a portfolio of 50 to 60 key accounts.

Key Responsibilities:

  • Deliver exceptional account management services to uphold high customer satisfaction and net promoter scores.
  • Engage with clients within your designated accounts to cultivate a steady stream of business opportunities.
  • Maximize the potential revenue from each client through strategic account development, relationship management, and data-driven insights.
  • Collaborate with various departments to enhance the overall customer experience.
  • Stay informed about industry trends and insights to inform sales strategies and deepen sector knowledge.
  • Work alongside the marketing team to uncover potential opportunities within your account base.

Ideal Candidate Profile:

  • Strong account management and development capabilities.
  • Proven history of meeting and surpassing sales objectives.
  • Experience with CRM systems is essential; familiarity with Salesforce is a plus.
  • Demonstrated commercial insight and proficiency in sales methodologies.