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Cleaning Services Manager

2 months ago

Southampton, Southampton, United Kingdom 99113 Careers Full time

Job Summary:

We are seeking a highly motivated and experienced Area Cleaning Manager to join our team at 99113 Careers. As a key member of our operations team, you will be responsible for driving operational performance, delivering excellent service, and demonstrating continuous improvement in service delivery, process, and engagement with both colleagues and clients.

Key Responsibilities:

  • Operational Management: Manage day-to-day operations in the client account, including overseeing the cleaning and covering of sites.
  • Holiday Planning and Cover: Hold area holiday planner and ensure cover is in place for all planned absences.
  • Audit and Compliance: Create, maintain, and update audit schedules, conduct audits on sites to ensure compliance with cleaning standards, and create and implement action plans required following audit fails or site escalations.
  • Additional Works and Projects: Plan and complete all additional works requested by site within agreed timescales and to budget agreed.
  • Communication and Team Management: Communicate standards and KPIs clearly to the team and ensure effective communication with all stakeholders.

Requirements:

  • Proven experience in a similar role or in a related field.
  • Strong leadership and management skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Highly organized and able to prioritize tasks effectively.