Assistant Shop Manager

4 weeks ago

East Midlands, United Kingdom Rituals Full time
About the Role

We're seeking a highly motivated and experienced Assistant Shop Manager to join our team at Rituals. As a key member of our shop team, you'll play a vital role in creating unforgettable experiences for every customer.

As Assistant Shop Manager, you'll assist the manager in leading the team and drive store performance by ensuring excellent customer service, effective teamwork, and efficient operations every day.

Your Key Responsibilities
  • Support the manager in creating a culture of trust and positive feedback
  • Recruit, hire, and retain a diverse and talented store team
  • Coach team members to help them feel more engaged and achieve their full potential
  • Assist with day-to-day business activities and serve as the manager's right-hand person
What We're Looking For

We're looking for someone with prior relevant experience at Assistant Manager level or equivalent within retail or hospitality. You should have strong people management skills, including communication, motivation, coaching, connection, and inspiration.

You'll also need experience in sharing knowledge to drive behavioral change and develop others, as well as decision-making and problem-solving skills.

Benefits of Working at Rituals
  • Training and development opportunities
  • Competitive bonus scheme
  • Rituals employee discount
  • Numerous wellbeing initiatives and EAP
  • Company & Team Events

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