Business Systems Analyst

3 weeks ago

Windsor, Windsor and Maidenhead, United Kingdom NetApp Full time

Job Title: Business Systems Analyst

Job Summary:

NetApp is seeking a highly skilled Business Systems Analyst to join our team. As a Business Systems Analyst, you will play a critical role in supporting and enhancing NetApp's worldwide business processes and systems.

Key Responsibilities:

  • Collaborate with users to define processes that meet business objectives.
  • Ensure processes are scalable and flexible to meet future business needs.
  • Design processes that can be implemented with minimal disruption to supporting systems, and that are cost effective.
  • Anticipate the needs of stakeholders affected by process change.
  • Ensure that proposed changes represent the best overall fit for the organization.
  • User Story creation, management, and execution team coordination.
  • Develop and define IT requirements to support process and system changes.
  • Co-lead design sessions to identify gaps and opportunities.
  • Coordinate with IT development teams to manage the development process and resolve issues.
  • Prepare and execute testing plans to ensure high quality results.
  • Identify new or enhanced capabilities to align to future process objectives.

Requirements:

  • Must have extensive knowledge of key sales capabilities such as Opportunity Management, Deal Registration, Channel and Partner Enablement, Renewals, Account Management, Pipeline Management and Intelligence, forecasting.
  • Experience working with Sales Applications such as SFDC, Anaplan, Oracle CPQ, Gainsight and Analytics Platforms.
  • Strong business partnership experience required, with a proven track record of successfully driving cross-functional initiatives and projects. Ability to present ideas, design, and solutions to business and IT stakeholders
  • Should be able to perform feasibility studies and recommend industry best practices to address business requirements
  • Review and analyze the business requirements to influence and guide functional design and end to end solutions architecture
  • Experience in agile development methodology, user story writing and grooming processes
  • Ability to collaborate with enterprise architects and technical leads to understand the current application footprint and standards and drive implementation of end-to-end solutions
  • Excellent written and oral communication and interpersonal skills
  • Self-motivated and takes initiative without a lot of direction
  • Demonstrated critical thinking and analytical decision-making skills
  • Able to prioritize and execute tasks in a high-pressure environment
  • Experience working in a team-oriented, collaborative environment

Education:

  • Experience with major Sales CRM and Q2I platforms, along with supporting tools.
  • Requires 8-10 years of information technology experience of which at least 6-8 years mainly in the Sales Domain
  • A Bachelors Degree required; Information Technology or related field preferred

Location: Research Triangle Park, NC, US, 27709

Job Segment: Systems Analyst, Solution Architect, CRM, Database, Oracle, Technology

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