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Events and Meetings Operations Coordinator

2 months ago

Glasgow, Glasgow City, United Kingdom DoubleTree by Hilton Hotel Glasgow Central Full time

Are you interested in joining a company that offers you:
Please ensure you review the following information thoroughly before proceeding with your application.

  • Cash incentives ranging from £250 to £1000 for referring a friend to join our team - T&Cs apply
  • Recognition for long service with cash bonuses and complimentary overnight stays for employees with two years of service or more.

We value your dedication and provide the following team benefits upon your joining:

  • Complimentary meals during your shifts
  • Incentives for sales and recognition rewards
  • Discounted or complimentary access to leisure facilities specific to the hotel
  • Free parking at the hotel
  • Opportunities for discounted stays at our hotels or
  • Potential for complimentary hotel stays as part of our rewards and recognition program
  • Opportunities for personal growth within the Hotel Group Brand Portfolio
  • Fully funded apprenticeship programs T&Cs apply
  • Annual holiday entitlements including bank holidays
  • Option to purchase additional holiday entitlements
  • Enrollment in a pension scheme

Do you identify with the following qualities?

  • Eagerness to learn and grow
  • Positive demeanor that brings joy to our guests
  • Naturally friendly and compassionate
  • Enjoys collaborating within a team environment
  • Driven and diligent
  • High standards of work
  • Strong organizational and time management abilities
  • Resilient, creative, capable of multitasking, and able to perform under pressure
  • Proficient in English to facilitate communication with the kitchen team
  • Availability to work mornings, afternoons/evenings, and weekends
  • Passionate about food and committed to delivering outstanding customer experiences consistently
  • Is the Events and Meetings Operations Coordinator the right fit for you? Do you possess the skills and experience necessary for this role? Then what is holding you back?

DoubleTree by Hilton Hotel Glasgow Central is seeking a Meetings and Events Operations Coordinator

We provide our team members with exceptional opportunities for growth and development within the DoubleTree by Hilton brand. We take pride in recognizing and rewarding our staff for their hard work, dedication, and long service.

Our hotel operates in key locations, focusing on nurturing talent and making smart investments to drive superior performance and growth.

The Role :

As a Meetings and Events Operations Coordinator, you will oversee the operations of meetings and events to ensure an exceptional experience for guests and members. You will also be responsible for delegating tasks according to function sheets and assisting in achieving departmental objectives. Specifically, your responsibilities will include:

  • Experience
    • A minimum of two years of experience in a hotel meetings and events department.
    • Prior experience in coordinating with meetings and events organizers/clients.
    • Experience in food service while adhering to food safety and allergen regulations.
    Skills
    • Ability to thrive under pressure.
    • Proficient in effectively delegating tasks to team members.
    • Strong communication skills.
    • Excellent customer service abilities.
    • Attention to detail.
    Duties
    • Overseeing the setup and breakdown of large-scale conferences, dinners, and events.
    • Managing the setup and breakdown of smaller meeting and conference rooms.
    • Serving as the primary contact for conference and event organizers.
    • Handling and resolving customer and client complaints.
    • Taking charge of smaller-scale conferences, dinners, and events in the absence of senior management.
    • Supervising team members regarding performance, presentation, and punctuality.
    • Availability to work a mix of early mornings, evenings, and weekends.
  • Adhering to hotel security, fire regulations, and all health and safety legislation
  • Complying with local licensing laws
  • Being environmentally conscious
  • Assisting other departments as needed and maintaining positive working relationships

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