Territory Manager

1 month ago


The Royal Town of Sutton Coldfield, United Kingdom The Recruitment Experts Full time
Job Title: Territory Manager

Job Summary: We are seeking a dynamic and proactive Territory Manager to join our Property Management team. The successful candidate will be responsible for managing a portfolio of properties, conducting viewings, and providing exceptional customer service.

Key Responsibilities:

* Manage a portfolio of properties, conducting viewings and providing feedback to clients
* Liaise with the onboarding team to ensure smooth referencing and tenancy processes
* Prepare inventories and conduct move-in/move-out inspections
* Meet new tenants at properties and conduct move-in showings
* Revisit properties during tenancies to check on condition and report any issues
* Discuss maintenance issues with tenants and liaise with property managers to resolve
* Perform post-appointment administration, including chasing feedback and updating software

The Ideal Candidate:

* Previous experience in property management or lettings is beneficial
* Excellent communication and interpersonal skills
* Ability to multitask and work efficiently in a fast-paced environment
* Proficiency in Microsoft Office and confident with technology
* Positive and can-do attitude, with a passion for delivering exceptional customer service
* Industry qualifications, such as ARLA, are preferred but not essential
* Clean full UK driving licence

The Benefits:

* 21 days holiday rising to 26 days over time (excluding bank holidays)
* Contributory pension scheme
* Employee of the quarter and year
* Annual KPI bonus of up to 5% of salary
* Enhanced maternity/adoption/paternity pay
* Paid time off for charity work
* Team building activities
* A day off for your birthday
* Weekly incentives/recognition
* Last Friday of the month lunch

Working Hours:

A successful candidate will be required to work Monday to Friday, 8:45am to 5:30pm, with an hour for lunch.

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