Afternoon Shift Supervisor

7 days ago

Birmingham, Birmingham, United Kingdom Subway Full time

The Shift Leader plays a crucial role in ensuring the smooth operation of our restaurants. Key responsibilities include:

  • Food Safety and Quality Control: Maintaining high standards of food safety, product preparation, and cleanliness to ensure a positive customer experience.
  • Team Supervision: Coordinating and supervising staff to maintain cleanliness standards, as outlined in our Operations Manual and store procedures.
  • Customer Service: Providing exceptional customer service, addressing complaints in a professional manner, and ensuring a welcoming environment for all customers.
  • Inventory Management: Performing weekly inventory and reporting figures to management, adhering to company banking policy and procedures.
  • Special Events and Marketing: Assisting in the planning of special events and marketing activities to drive sales and customer engagement.
  • Store Operations: Maintaining a professional appearance and presentation standards, as outlined in our Operations Manual, and ensuring the store's food, drink, and produce ordering is accurate and up-to-date.
  • Health and Safety: Complying with health and safety regulations, including testing fire alarms, fire extinguishers, and emergency lighting.
  • Availability: Being available to work late night shifts from 6pm till 6am, as required by the store.

Computer knowledge is desirable, and the ability to work independently and as part of a team is essential. Subway is a fast-paced and dynamic environment, and we are looking for motivated and driven team members to join our brand.

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