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IT Systems Analyst
3 months ago
At Warburtons, we pride ourselves on being a family-oriented business with a rich heritage. With over 141 years of baking excellence, we are the leading bakery brand in the UK, continuously striving for innovation and improvement in our industry.
Position:
IT Systems Analyst
Location: Hybrid
Salary: Competitive + excellent benefits package
Role Overview:
This position is ideal for a seasoned IT Systems Analyst who is eager to contribute to our central IT department. The successful candidate will possess a proactive and positive mindset, essential for supporting our IT infrastructure that underpins our operations.
Key Responsibilities:
1. Troubleshoot and resolve technical issues while providing insights into our systems and infrastructure.
2. Oversee and maintain the network and server infrastructure, promptly identifying and rectifying any faults.
3. Offer guidance and training to users regarding application functionalities, including devising workarounds and updating system documentation.
4. Develop a comprehensive understanding of the IT systems utilized within Warburtons.
5. Document incidents and problems, ensuring root causes are identified and solutions implemented.
6. Engage in proactive monitoring and suggest improvements to enhance system performance.
7. Facilitate the integration of new or upgraded products and services, contributing to the design of hardware, network, and security components.
8. Manage system updates, rollouts, and implementations, ensuring smooth transitions.
9. Participate in various projects as required.
Essential Qualifications:
- Proven experience in IT support at Level 3.
- Quick learner with a strong initiative.
- Eagerness to expand IT skills and professionalism.
- Strong analytical skills with the ability to interpret and resolve discrepancies.
- Effective time management skills to meet deadlines.
- Collaborative team player focused on achieving common goals.
- Excellent problem-solving abilities with meticulous attention to detail.
- Proficient communication skills in English, both written and verbal.
Benefits:
- Share in the success of our annual profits.
- Flexible holiday options, including the opportunity to purchase additional leave.
- Award-winning pension scheme.
- Access to exclusive discounts on our products for you and your family.
- Ongoing investment in your personal development.
- Fully stocked kitchens with our delicious products for your enjoyment.
- Comprehensive health and wellbeing support, including free physiotherapy and 24/7 access to a confidential helpline.
At Warburtons, we celebrate diversity and strive to create an inclusive workplace where everyone can thrive.
