Customer Service Representative

13 hours ago

London, Greater London, United Kingdom Vita Student Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Services Officer. As a key member of our community, you will be responsible for providing exceptional customer service to our residents, ensuring their needs are met and exceeded.

Key Responsibilities
  • Deliver outstanding customer service to residents, responding to their queries and concerns in a timely and professional manner.
  • Maintain the cleanliness and organization of public areas, including the setup and maintenance of breakfast facilities.
  • Assist with the planning and execution of events, ensuring a positive experience for residents.
  • Manage the distribution and storage of students' parcels and mail, maintaining a high level of organization and efficiency.
Benefits
  • 28 days' holiday per year, including Bank Holidays (pro-rata).
  • Career progression opportunities within our organization.
  • Access to employee discounts and benefits, including a pension scheme and Employee Assistance Programme.

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