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Senior Branch Manager
2 months ago
Job Title: Senior Branch Manager
About the Role:
We are seeking a highly skilled and experienced Senior Branch Manager to join our team at We Buy Any Car. As a Senior Branch Manager, you will be responsible for leading a team of sales professionals and driving business performance in your region.
Key Responsibilities:
- Model high performance when buying cars and support the Regional Manager in driving performance.
- Provide cover for the Regional Manager if needed and support all colleagues on the region to achieve their very best.
- Be the main point of contact for our customers in your local branch.
- Contact customers and prioritise your diary to achieve appointments and meet targets.
- Competently and professionally lead the customer through the purchase journey, completing appraisals on cars, handling and processing of important documents and processing customer payments.
- Always deliver exceptional customer service.
- Assist the Regional Manager to complete the smooth running of the region and compliance as per the company's procedures.
- Perform Branch Standard checks when visiting locations.
- Identify the further support and coaching needs of colleagues and provide constructive, direct feedback and development points when required.
- Report any potential threat to the business to your Divisional Manager.
- Ensure all diaries/rotas are set up as per the company instruction.
- Ensure all purchases are completed as per the company standard.
- Be required to provide temporary cover within other regions in the Division.
- Complete all necessary tasks as set out by HR.
- Be required to assist in the completion of all purchases.
About Us:
We Buy Any Car is the UK's favourite car-buying service, with over 500 branches nationwide. We are a growing company that values our employees and provides opportunities for career development.
