Estée Lauder Counter Manager

3 weeks ago

Saint Andrews, Fife, United Kingdom Estée Lauder - Brand Full time
Estée Lauder Counter Manager Opportunity

About the Role:

We are seeking a dynamic and inspirational Counter Manager to lead, coach, and develop our team of Sales Advisors to achieve sales, customer service, and operational targets. As a key member of our team, you will be responsible for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, and exceptional customer relationship management.

Key Responsibilities:

  • Lead, coach, and develop a high-performing team of Sales Advisors
  • Create and execute a business plan to achieve sales, customer service, and operational targets
  • Develop and implement strategic targeting and in-store event plans to recruit and retain customers
  • Manage inventory, facilities, and cash reconciliation to ensure efficient store operations
  • Collaborate with the hiring manager to discuss availability and work-life balance

Requirements:

  • Proven retail management/assistant retail management experience preferably within beauty or a fast-paced retail environment
  • Experience setting sales and customer service targets, sales analysis, and staff scheduling
  • Previous retail operations experience including inventory and facilities management and cash reconciliation
  • Proven track record of leading, coaching, and developing a team to succeed
  • Experience of creating and executing in-store events
  • Flexible availability across days/hours
  • Proficient in Microsoft office
  • Proof of right to live and work in the country

About Us:

Estée Lauder Companies is an equal opportunities employer. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

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