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Administrative Operations Manager

2 months ago

Peterborough, Peterborough, United Kingdom Cameron Clarke Associates Full time

Office Manager | Cameron Clarke Associates | Full Time | Up to £32,000 pa

We are a thriving online retail enterprise, focusing on bespoke gifts and homeware products. We are eager to bring an accomplished Office Manager on board. This pivotal position demands a meticulous professional who thrives in a dynamic setting. As a family-oriented business with a supportive team, we cherish collaboration, commitment, and a positive mindset.

With a robust presence across various marketplaces and our own successful online platforms, we aim to broaden our reach, including potential international expansion. In your role as Office Manager, you will not only supervise daily operations but also significantly contribute to managing human resources functions, ensuring exceptional customer service, and aiding in the team's growth.

Are you the ideal candidate?

  • Proven experience in general office management within an administrative environment
  • Preferred background in HR and/or recruitment, with knowledge of employment legislation and safe recruitment practices
  • Experience in addressing customer inquiries
  • Strong management capabilities
  • A collaborative team player who fosters a positive atmosphere
  • Ability to work independently and take initiative
  • Detail-oriented and precise in your work
  • Dependable, trustworthy, and honest character
  • Focused, self-driven, and dedicated individual
  • Excellent organizational, grammar, and communication skills
  • Capable of prioritizing tasks and managing workload efficiently
  • Able to meet deadlines and perform under pressure while achieving set targets
  • Professional, courteous, and proficient demeanor
  • Strong IT skills
  • Experience with online marketplaces
  • Ability to develop and document systems and processes

What will your responsibilities include?

  • Overseeing inquiries and delivering outstanding customer service
  • Collaborating with various marketplaces and websites
  • Managing HR processes within the organization
  • Maintaining personnel records and managing employee lifecycle
  • Assisting in staff training and development
  • Processing monthly timesheets
  • Managing employee absences
  • Providing comprehensive support to HR functions, including during disciplinary actions
  • Offering additional administrative support as needed
  • Ensuring the maintenance of an organized and comprehensive filing system
  • Processing business transactions with accuracy and efficiency
  • Assisting with various office tasks to ensure smooth daily operations
  • Coordinating the procurement of materials and inventory

What can you anticipate in return?

  • 20 days of annual leave plus 8 public holidays
  • The opportunity to be part of a well-established organization
  • Engagement with a fantastic team
  • Potential for career advancement

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