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Bilingual Customer Support Agent

3 months ago


Watford, Hertfordshire, United Kingdom Park Street People Full time

Join Our Team

Park Street People is on the lookout for a Bilingual Customer Support Agent proficient in Spanish to enhance our customer service team.

Role Overview

In this role, you will leverage your English and Spanish language abilities to deliver outstanding customer support, ensuring that every interaction is a positive experience. Your primary responsibilities will include:

  • Providing exceptional assistance to customers via phone and email in Spanish.
  • Documenting all customer interactions accurately to maintain comprehensive records.
  • Identifying and maximizing sales opportunities through effective communication.

Candidate Profile

The ideal candidate will possess:

  • A proven history of success in a customer service environment.
  • Excellent communication skills and a collaborative spirit.
  • Fluency in additional languages such as Italian, Polish, or French is a plus.

What We Offer

In return for your expertise, we provide a competitive salary along with a comprehensive benefits package.

Diversity and Inclusion

We are committed to creating a diverse environment and are proud to be an equal opportunity employer. We do not discriminate based on age, race, gender, disability, creed, or sexual orientation.