Store Manager
3 weeks ago
Job Overview
Card Factory is seeking a highly skilled and experienced Store Manager to lead our store in Cheltenham Regent Arcade. As a Store Manager, you will be responsible for delivering commercial growth and developing a team culture that puts the customer at the heart of everything we do.
Key Responsibilities
- Oversee the daily operations of the store, focusing on customer experience, colleague development, and commercial growth.
- Develop a team of colleagues who live and breathe our customer promise and actively seek ways to delight our customers.
- Coach, train, and develop colleagues within your store, harnessing their strengths and building on development areas.
- Recruit and manage a team of Assistant Managers, Team Leaders, and Sales Assistants that reflect our values, behaviours, and required skill set.
- Make commercial decisions around stock availability and merchandising.
- Actively seek contact with key stakeholders to gain a wider understanding of the business.
- Provide constructive and beneficial feedback to the store team, District, and Regional Managers around store performance and business opportunities.
About the Ideal Candidate
- You will be passionate about celebrating our customers' life moments and have previous experience as a store manager within a retail environment.
- You will have experience in leading and developing a team of colleagues and be prepared to work towards KPIs in a fast-paced environment.
About Card Factory
Card Factory is the UK's leading specialist retailer of greeting cards, dressings, and gifts with over one thousand stores across the UK and Ireland. We are committed to creating a positive and inclusive work environment that supports the well-being of our colleagues.
Benefits
- 25% Card Factory colleague discount in-store and online.
- Save As You Earn scheme.
- Financial Wellbeing Support Financial Education Tools Salary Advance.
- Seasonal incentive schemes.
- Retail Management Apprenticeship Programmes with local providers.
- Discounted mobile phone contracts.
- Discounts across 100's of UK retailers.
- Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing.
- Enhanced Family leave.
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