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Retail Operations Manager

2 months ago

Guildford, Surrey, United Kingdom Boots Full time
About the Role

As the Hub Store Manager at Boots, you will lead your team to achieve exceptional customer and patient experiences across multiple stores. With a broad customer offering across retail and optometry, you will utilize your expertise to drive business growth and improvement.

With a leadership team across your stores to support you, you will be responsible for delivering a strong trading performance underpinned by an exceptional operational platform. Your stores will connect with local communities and the wider business to develop and deliver focused store-specific strategies, optimizing patient care and profitability.

You will be required to travel and work within the stores within your hub, collaborating with the Regional Manager and the wider field team and the Support Office to turn your vision into action.

Key Responsibilities
  • Lead a team in a retail environment with experience in managing multiple stores
  • Ability to travel across your geography
  • Knowledge of managing in a clinical environment
Our Benefits
  • Boots Retirement Savings Plan
  • Discretionary annual bonus
  • Generous employee discounts
  • Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
  • Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more
  • Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme
Why Boots Opticians

We foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.

What's Next

If you choose to apply, your application will be reviewed by our team and we will contact you as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager.

We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours.

If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location, you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check.

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.