Disability Service Coordinator

4 weeks ago


Hamilton, South Lanarkshire, United Kingdom Pick for Britain Full time
Job Title: Disability Service Administrator

Finance & Corporate Resources are seeking a skilled Call Services Assistant to join their 24 Hour Control Centre in Hamilton. As a key member of the team, you will contribute to the operation of the Council's Emergency Response and Community Alarm Services, providing a call handling service utilising current communication and IT systems.

Key Responsibilities:
  • Provide exceptional customer service to clients and stakeholders
  • Operate current communication and IT systems to manage calls and respond to emergencies
  • Work collaboratively with the team to ensure seamless service delivery
  • Contribute to the development and implementation of service improvement initiatives
What We Offer:
  • Competitive salary: Grade 2 Level 1 Plus 4, £20,249
  • Up to 33 days annual leave, calculated into hours on commencement of the role
  • Public holiday entitlement (up to 10 days)
  • Occupational sick pay
  • Family friendly policies, including flexible working and leave, maternity/paternity leave, and enhanced leave
  • Employee Discounts, including discounts at the cinema
  • Range of benefits to support your well-being, including the Cycle to Work Scheme, Physiotherapy, and Employee Assistance Program
Equal Opportunities and Armed Forces Community Covenant:

South Lanarkshire Council is an Equal Opportunities employer and encourages applications from all members of the community. As a user of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum competency/behaviour requirements for the position.

South Lanarkshire Council is committed to providing support to members of the armed forces, veterans, and their families, as outlined in the Armed Forces Community Covenant. If you require to submit additional information to support your application, please upload this under supporting documents.



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