Commercial Insurance Specialist

1 day ago

Bromsgrove, Worcestershire, United Kingdom NFP, an Aon company (UK) Full time
Job Title: Commercial Account Handler

We are seeking a skilled Commercial Account Handler to join our Commercial Insurance team at NFP, an Aon company (UK), based in Bromsgrove.

Key Responsibilities:
  • Administer client insurance requirements, including general enquiries, renewals, mid-term adjustments, and obtaining quotations.
  • Provide an all-round brokering service to clients, dealing with new business requests, retaining existing clients, and seeking cross-selling opportunities.
  • Support clients with amendments to existing policies to meet their demands and needs.
  • Effectively offer a quality service to existing clients, covering all aspects of their insurance arrangements.
  • Deal with telephone enquiries promptly and refer queries to the appropriate person when necessary.
  • Input new business, amendments, and renewals onto the computer system, maintaining accurate records.
  • Liaise with Insurers, other colleagues, and Claims Handlers as required.
Requirements:
  • Excellent communication skills, able to communicate with people at various levels of knowledge face-to-face, over the telephone, and in writing.
  • Planning, organisational, and time management skills.
  • Computer literacy and thorough understanding of Company software.
  • Report writing skills.
  • Familiarity with FCA rules and guidelines relating to Commercial and/or Private Customers.
What We Offer:
  • Competitive salary depending on experience.
  • 35 hours Monday to Friday.
  • 25 days holiday + bank holidays, Pension Scheme, etc.

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