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Sales Associate

2 months ago

Tunbridge Wells, Kent, United Kingdom REISS Full time

About Reiss

Reiss is a leading luxury fashion brand known for its high-quality, timeless designs. With a strong presence in the market, we are committed to delivering exceptional customer service and creating a unique shopping experience.

The Role

We are seeking a skilled Sales Associate to join our team in Fenwicks, Tunbridge Wells. As a Sales Associate, you will be responsible for providing premium customer service, supporting our management team, and achieving sales and operational goals.

Key Responsibilities

  • Deliver exceptional customer service, ensuring a tailored and premium experience for all customers
  • Provide in-depth knowledge of the brand and our products, making informed recommendations to customers
  • Communicate effectively with customers, team members, and management, ensuring seamless interactions
  • Maintain visual standards, ensuring a consistent and appealing store environment
  • Act as a Reiss Brand Ambassador, promoting the brand and its values

Requirements

  • Prior experience in a customer-facing environment, preferably in luxury retail
  • Excellent customer service skills, with the ability to see things from the customer's perspective
  • Flexibility and adaptability in a fast-paced retail environment
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team
  • Good written and verbal communication skills, with the ability to articulate complex information

What We Offer

  • Seasonal business wear allowance
  • Generous employee discount
  • Rewarding commission structure
  • Wellbeing and financial support through our Employee Assistance Programme
  • Low monthly cost health support through our medical cash plan
  • Fitness discounts
  • Family-friendly policies, including enhanced parental pay
  • 23 days annual leave, increasing to 25 days after 2 years' service
  • Employee referral scheme
  • Career development opportunities